For international teams dealing with signage permits procedures in Belgium
Contact with Loket 285 is always linked to a defined project phase.
Every trajectory starts with a Quick Scan, followed — if relevant — by a Compliance Scan.
This structure avoids incomplete assessments and ensures that procedural coordination only starts when the context is clear.
Step 1 — Quick Scan (free)
The Quick Scan is the entry point.
It provides a rapid context check based on limited input.
Focus:
– location and regulatory sensitivity
– completeness of available information
– initial risk indication
Output:
🟢 standard
🟠 additional information required
🔴 procedurally sensitive
No regulatory assessment or advice is provided at this stage.
The Quick Scan determines whether a Compliance Scan is necessary.
Step 2 — Compliance Scan (paid)
What the Compliance Scan is
The Compliance Scan is a professional, manual assessment of the procedural situation.
It is not a software tool or automated checklist.
Based on the information you provide, the scan offers a short, targeted review of the procedural situation, with specific attention to local regulations, status clarity, and coordination risks within Belgian signage permit trajectories.
The purpose is not to assess design quality or guarantee permit approval, but to clarify whether the process is procedurally under control and what next steps are appropriate.
The Compliance Scan does not:
- confirm permit admissibility or approval
- replace legal advice or design work
- constitute a formal submission or authority decision
Any decision regarding admissibility or approval remains the exclusive competence of the competent authority.
When a Compliance Scan is relevant
When a Compliance Scan is appropriate
A Compliance Scan is typically relevant when one or more of the following questions cannot be clearly answered:
- Is it clear whether the dossier has been confirmed as complete and admissible by the authority?
- Is there a single point of responsibility for follow-up, deadlines, and communication?
- Is there clear visibility on where the permit procedure currently stands?
- Is it clear how procedural timing may affect planning, rollout, or opening?
When these points remain unclear, it is often difficult for applicants to know whether a permit trajectory is progressing, stalled, or already at risk.
Response time and next steps
After receiving a request for a Compliance Scan, Loket 285 provides a first substantive response within two working days.
This response clarifies:
- whether further coordination is likely to add value
- which next step is appropriate
- under which procedural conditions a fixed processing timeline could apply
The internal processing period of up to ten working days applies only after formal dossier handover and confirmation that the procedural preconditions are met (such as clarity on the existing permitted situation).
Contact
For international enquiries, please contact:
When reaching out, briefly include:
- the location(s) in Belgium
- the current status of the permit procedure
- any known points of uncertainty or delay
This allows for a faster and more accurate assessment.
Telephone
Telephone discussions are possible only after an initial Compliance Scan review, where a call is necessary to clarify procedural next steps for a concrete dossier.
+32 3 689 15 95
Exploratory calls or calls without a defined dossier context are not handled.
Start your intake
Upload your project information to initiate the Quick Scan.
If required, the trajectory continues with a Compliance Scan.
This is the link to the permits administration in Flanders.
