Contact / Compliance Scan

For international teams dealing with signage permits procedures in Belgium, the Contact & Compliance Scan is the first step.


Before taking on any coordination role, Loket 285 performs a focused, paid assessment of the situation:
where the dossier currently stands, where procedural uncertainty exists, and whether procedural coordination will add value.

What the Compliance Scan is

The Compliance Scan is a paid professional assessment.
It is not a software tool and not an automated checklist.

Based on the information you provide, the scan offers a short, targeted review of the procedural situation, with specific attention to local regulations, status clarity, and coordination risks within Belgian signage permit trajectories.

The purpose is not to assess design quality or guarantee permit approval, but to clarify whether the process is procedurally under control and what next steps are appropriate.

What the Compliance Scan is not

The Compliance Scan does not:

  • confirm permit admissibility or approval
  • replace legal advice or design work
  • constitute a formal submission or authority decision

Any decision regarding admissibility or approval remains the exclusive competence of the competent authority.

When a Compliance Scan is appropriate

When a Compliance Scan is appropriate

A Compliance Scan is typically relevant when one or more of the following questions cannot be clearly answered:

  • Is it clear whether the dossier has been confirmed as complete and admissible by the authority?
  • Is there a single point of responsibility for follow-up, deadlines, and communication?
  • Is there clear visibility on where the permit procedure currently stands?
  • Is it clear how procedural timing may affect planning, rollout, or opening?

When these points remain unclear, it is often difficult for applicants to know whether a permit trajectory is progressing, stalled, or already at risk.

Response time and next steps

After receiving a request for a Compliance Scan, Loket 285 provides a first substantive response within two working days.

This response clarifies:

  • whether further coordination is likely to add value
  • which next step is appropriate
  • under which procedural conditions a fixed processing timeline could apply

The internal processing period of up to ten working days applies only after formal dossier handover and confirmation that the procedural preconditions are met (such as clarity on the existing permitted situation).

Contact

For international enquiries, please contact:

contact@loket285.be

When reaching out, briefly include:

  • the location(s) in Belgium
  • the current status of the permit procedure
  • any known points of uncertainty or delay

This allows for a faster and more accurate assessment.

Telephone

Telephone discussions are possible only after an initial Compliance Scan review, where a call is necessary to clarify procedural next steps for a concrete dossier.

+32 3 689 15 95

Exploratory calls or calls without a defined dossier context are not handled.

This is the link to the permits administration in Flanders.